General terms and conditions of business

1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. A business is a natural or legal person or a legally capable partnership that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

2. Contracting parties, conclusion of contract, correction options

The purchase agreement is concluded with Candy Peak GmbH, Eutinger Str. 23, 75223 Niefern-Öschelbronn

The presentation of products in our online shop does not constitute a legally binding offer, but rather a non-binding online catalog. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. By clicking the order button, you submit a binding offer for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit it.

We will accept your offer within two days by

we will submit a declaration of acceptance in a separate email or
The payment transaction may be processed by our service provider or the selected payment service provider. The processing time of the payment transaction depends on the selected payment method (see "Payment").

The alternative that is relevant for you depends on which of the listed events occurs first.

3. Contract language, contract text storage

The language(s) available for concluding the contract: German

We save the contract text and send you the order details and our terms and conditions in written form. For security reasons, the contract text is no longer accessible online.

4. Delivery conditions

Shipping costs may apply in addition to the stated product prices. Further details regarding any applicable shipping costs can be found in the individual offers.

We only deliver via shipping. Unfortunately, self-collection of the goods is not possible.

5. Payment

The following payment methods are generally available in our shop:

credit card

During the ordering process, you will enter your credit card details. Your card will be charged immediately after you submit your order.

PayPal

To pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed by PayPal immediately after you place your order. You will receive further instructions during the ordering process.

PayPal may offer additional payment options to registered PayPal customers selected according to its own criteria within their customer account. However, we have no influence over the availability of these options; any further individually offered payment methods govern your legal relationship with PayPal. You can find more information about this in your PayPal account.

PayPal

In cooperation with the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), we offer you the following payment options as PayPal Services. Unless otherwise stated below, payment via PayPal does not require registration with PayPal. You will find further information with the respective payment option and in the [link to relevant information].

Ordering process.

PayPal

To pay the invoice amount via PayPal, you must be registered with PayPal, log in with your credentials, and confirm the payment instruction. The payment transaction will be processed by PayPal immediately after you place your order.

PayPal may offer additional payment options to registered PayPal customers selected according to its own criteria within their customer account. However, we have no influence over the availability of these options; any further individually offered payment methods will affect your legal relationship with PayPal. You can find more information about this in your PayPal account.

Credit card via PayPal

Your card will be charged by PayPal after the goods have been shipped.

Direct debit via PayPal

Payment by direct debit via PayPal requires an address and credit check and is processed directly by PayPal. By confirming the payment instruction, you grant PayPal a direct debit mandate. PayPal will inform you of the debit date (so-called pre-notification). Your account will be debited before the goods are shipped.

Sofort by Klarna

To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing your order. You will receive further instructions during the ordering process.

Google Pay

To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.

Apple Pay

To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple, and have the Apple Pay function activated.

You will need to authenticate yourself with your login details and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.

giropay / paydirekt

In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M ("giropay" or "paydirekt") we offer the payment methods giropay and paydirekt.

giropay

To pay the invoice amount via giropay, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing your order. You will receive further instructions during the ordering process.

paydirekt

In order to pay the invoice amount via paydirekt, you must have a bank account enabled for online banking, be registered with paydirekt, authenticate yourself with your access data and confirm the payment instruction.

Amazon Pay

To pay the invoice amount via the payment service provider Amazon Payments Europe SCA, 38 avenue JF Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed within one business day after placing the order. A business day is any working day excluding Saturdays, national public holidays, and December 24th and 31st of each year. You will receive further information during the ordering process.

Klarna

In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will find further information with the respective payment option and during the order process.

Klarna credit card

During the ordering process, you will enter your credit card details. Your card will be processed by

Klarna will charge your account immediately after you place your order. No address or credit check will be performed.

Klarna Direct Debit

You are granting Klarna a SEPA direct debit mandate. Klarna will inform you of the debit date (so-called pre-notification). The debit will occur after the goods have been shipped.

6. Retention of title

The goods remain our property until full payment is received.

7. Warranty and Guarantees

7.1 Warranty Law

The statutory warranty rights apply.

7.2 Guarantees and Customer Service

Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.

8. Liability

We are always liable without limitation for claims arising from damages caused by us, our legal representatives or agents.

in case of injury to life, body or health,
in the case of intentional or grossly negligent breach of duty,
in the case of warranty promises, if agreed, or
insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on the part of us, our legal representatives or vicarious agents, our liability is limited to the amount of the foreseeable damage that typically arises at the time of conclusion of the contract.

Furthermore, claims for damages are excluded.

9. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here . We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

10. For beverages and other items on whose packaging a deposit is charged ("deposit goods"), the deposit is automatically added to the price shown in the shopping cart and the amount of the deposit is shown separately.

Deposit items can be returned for a refund at any store that accepts deposit items.