Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the date on which you, or a person designated by you (other than the carrier), received the goods. If you purchased several goods as part of a single order that are delivered separately, the cancellation period begins on the day on which you, or the designated person, received the last item.
Please note that as a young company, we are unfortunately unable to cover the costs of shipping and return shipping in the event of a return. We ask for your understanding that return shipping costs must be borne by the customer.
Shipping and return costs: In the event of a product return, the customer is responsible for all shipping costs, both to and from the original customer. This policy is designed to cover the costs of shipping and processing returns. Please note that, according to our policy, the customer is responsible for these costs. We appreciate your understanding of this policy and recommend that you carefully review our shipping and return policy before making a purchase.
To exercise your right of withdrawal, please inform us of your decision to withdraw from this contract. This can be done by a clear statement (e.g. a letter by post or an email) to the following address:
Candy Peak GmbH75223 Niefern-Öschelbronn
You can use the sample cancellation form below, but this is not mandatory.
Consequences of the revocation
If you cancel this contract, we will reimburse all payments received from you, excluding delivery costs, without undue delay and at the latest within fourteen days from the day on which we received your cancellation notice.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
– To Candy Peak GmbH, Eutinger Str. 23, 75223 Niefern-Öschelbronn, Germany, info@candypeak.de
– I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of consumer(s) (only for notifications on paper) – Date
(*) Delete as appropriate.
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